Open Data Catalogue : 311 contact centre metrics data : July 2018
Vancouver (B.C.). Human Resource Services
File consists of datasets documenting the number of calls presented, handled, and abandoned at the 311 Contact Centre, and the average speed of answer by representatives. File also contains Open Data Catalogue html page that described the datasets; page includes data attributes and data accuracy and currency information. Datasets are as they appeared on July 11, 2018.
Vancouver (B.C.). Information Technology Department
May 2, 2014-July 5, 2018
5 digital files (CSV, XLS, HTML) : 446 KB
https://searcharchives.vancouver.ca/open-data-catalogue-311-contact-centre-metrics-data-july-2018
F1763
Vancouver (B.C.)