Open Data Catalogue : 311 contact centre metrics data : October 2019
- COV-S690-F2131
- File
- May 2, 2014-Oct. 1, 2019
Part of City of Vancouver fonds
File consists of datasets documenting the number of calls presented, handled, and abandoned at the 311 Contact Centre, and the average speed of answer by representatives. File also contains Open Data Catalogue html page that described the datasets; page includes data attributes and data accuracy and currency information. Datasets are as they appeared on October 1, 2019.
Vancouver (B.C.). Human Resource Services