File consists of datasets documenting the number of calls presented, handled, and abandoned at the 311 Contact Centre, and the average speed of answer by representatives. File also contains Open Data Catalogue html page that described the datasets; page includes data attributes and data accuracy and currency information. Datasets are as they appeared on October 1, 2019.
File consists of datasets documenting the type and volume of inquiries and requests for service to the 311 Contact Centre. File also contains Open Data Catalogue html page that described the datasets; page includes data attributes and data accuracy and currency information. Datasets are as they appeared on October 1, 2019.
File consists of datasets documenting the type and location of 311 Contact Centre calls that generated a service request to a department. Datasets are arranged by file format and year. File also contains Open Data Catalogue html page that described the datasets; page includes data attributes and data accuracy and currency information. Datasets are as they appeared on January 31, 2020.
File consists of datasets documenting the type and volume of 311 Contact Centre calls that generated a service request to a department. File also contains Open Data Catalogue html page that described the datasets; page includes data attributes and data accuracy and currency information. Datasets are as they appeared on January 31, 2020.
File consists of datasets documenting the number of calls presented, handled, and abandoned at the 311 Contact Centre, and the average speed of answer by representatives. File also contains Open Data Catalogue html page that described the datasets; page includes data attributes and data accuracy and currency information. Datasets are as they appeared on January 31, 2020.
File consists of datasets documenting the type and volume of inquiries and requests for service to the 311 Contact Centre. File also contains Open Data Catalogue html page that described the datasets; page includes data attributes and data accuracy and currency information. Datasets are as they appeared on January 31, 2020.
